Social Media Research

PHC offers social media bench-marking and shopper experience assessment.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Lifetime Value Analysis

PHC analyzes your data to identify your most valuable customers.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Business Consulting Projects

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Mystery Shopping

PHC uses unbiased third-party shoppers to gather actionable data for you.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Preferred Hospitality Consultant