Preferred Hospitality Consultant


Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Business Consulting Projects

Social Media Research

PHC offers social media bench-marking and shopper experience assessment.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Lifetime Value Analysis

PHC analyzes your data to identify your most valuable customers.

Mystery Shopping

PHC uses unbiased third-party shoppers to gather actionable data for you.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.